What They Don’t Tell You When You Buy a New Computer (PC or Mac)

Article by Metro Computer

Computer retail stores are everywhere these days. From back alleys to the nicest malls of America, you can find someone who will sell you a new Mac or PC with all the bells and whistles. And don’t forget you’ll be offered an extended warranty, which sounds good but almost never covers the things that actually go wrong. So, what do you need to know about the pitfalls that come from not maintaining your new technology investment?

By now, we have all experienced crashed hard drives, pc viruses, broken LCD screens and possibly my favorite “Can you fix my MacBook Pro? I spilled Bubble Tea on it last night.” As most of you know, your new computer warranty with extended care usually does not cover anything remotely associated with physical damage.

But what is physical damage. You may think that you did nothing wrong when your MacBook will only give you the missing folder sign or your PC laptop keeps shutting down for no reason. Then there is the giant dark spot on your Sony Vaio screen that is getting bigger by the minute. Well you’re not alone. Let’s keep it simple with three really good ideas to help you get the most out of your computer.

Let’s start with the hard drive and all your songs and photos that you keep meaning to back up. Today’s hard drives race at speeds of 7200rpm to keep you from waiting on files to open. The downside to technological progress is their increased fragility. When you bump or heaven forbid drop your computer while it’s booting up, opening files or shutting down, the hard drive can be permanently damaged and in some cases the data may be lost. Moving and guarding your laptop form jolts will help you get a normal life of three years from your hard drive. But wait, there is more they didn’t tell you.

Your new computer also requires maintenance. The store you bought your computer in usually doesn’t mention that your new laptop, iMac, or tower needs to be physically cleaned out at least once a year or more regardless of the environment around it. The major component of your computer is the logic board in a Mac or a motherboard in a PC. As the fans become clogged over time from dust and atmospheric dirt, excess heat damages this integral part. For an older computer the logic board / motherboard replacement can become cost prohibitive. The hard drive can also receive damage from the same overheating. To prevent these issues Metro Computer recommends a thorough cleaning involving removal of the outer shell on a desktop or the top case (keyboard cover) on a laptop and using a vacuum to remove all of the dust and debris. Then the technician will reapply thermal grease to help remove the heat that builds inside the system during normal operations. At Metro Computer we also check the hard drive for errors and make sure the RAM is functioning properly as part of a thorough checkup. Laptop owners need to be aware that using their laptop on a sofa, bed or “lap” can cause the dust to buildup inside at a much faster rate than on a solid surface thus requiring more frequent cleaning.

Lastly, the LCD / LED screen gets more fragile with each new generation of technology. When handling the screen of your laptop, it’s important to open and close the computer lid or “clamshell” as some call it with both hands. The newer screens are high definition, brighter, and also thinner. Squeezing the screen between your fingers to pick up the computer or opening and closing the lid from one corner only may crack the screen or damage the bezel supporting the screen. Keep an eye on the hinges as well as they sometimes will become too loose or tight causing additional damage to the screen assembly.Hopefully these tips will enable you to keep your new computer healthy for at least 3-5 years and remember when you do have issues with your computer, get multiple opinions. Retailers will always suggest you should get a new computer. Don’t be fooled as some repairs add years to the life of your computer saving you money.

About the Author

Metro Computers was founded out of a vision, a need for a neighborhood computer repair shop. Metro Computer is a PC and Mac repair shop with two locations in Atlanta. They specialize in broken LCD screens, hard drive replacements, liquid damage repair, and RAM upgrades but can handle all computer hardware repairs. Jake and Tom have realized after two years that in these times, it makes much more sense to repair your computers than replace them every two years. With shops located in Buckhead and Midtown, they are conveniently located and want to be your neighborhood computer repair store. http://www.metromacandpc.com

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